Product Overview

A separate license is needed for each individual user who is using the TagSpaces Pro or Enterprise versions. You can install a copy of the application on up to 3 of your computers (at work and at home, on your Windows, Mac and Linux) as long as you are the one using the app. Exception is made for your family members, they can use your copy of the application for non commercial purposes.
If you are buying TagSpaces PRO or Enterprise for a company, you will need one license for every person in the company who will use the application.
The End-User Agreement License can be found here: EULA

Each product purchase gives you a license to use the current version of the program forever and includes one full year of free updates.
After the one year expires you may wish to renew your license in order to obtain an additional year of free updates. This can done by just purchasing a new license for the application. Please keep in mind that your existing version will continue to work.

You will receive an email, with a link where you can download the following packages of the desktop app:

• TagSpaces Pro 64bit for Windows (installer)
• TagSpaces Pro 64bit for Windows (zip/portable)
• TagSpaces Pro 64bit for Mac (dmg installer)
• TagSpaces Pro 64bit for Mac (zip/portable)
• TagSpaces Pro 64bit for Debian/Ubuntu (deb installer)
• TagSpaces Pro 64bit for Linux (tar.gz/portable)

In order to obtain again your purchase email, please visit this website and enter your email. If you don't received any email after this action, please check your spam/junk folder and/or contact us by email.

Our payment provider SendOwl offers Credit Cards (Visa, American Express, MasterCard, JCB) and Paypal.

At TagSpaces, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales question, do not hesitate to contact us. However, if you feel the product you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

Please contact us per email for a full refund within 30 days of date of purchase. We’d love to know where things went wrong, or how we can improve. Please include your order number so we can issue a refund as soon as possible.

Same as for TagSpaces, please see our system requirements section

On every start, the application will check automatically if a new version is available (this check can be disabled in the settings). If so a message similar to the following screenshot will appear in the bottom right corner of the app. Clicking on the 'Get now' button will open a link in your default web browser from where you can download the newest version.
If you have purchased TagSpaces PRO you will receive an email informing you that a new version is available. You will be able to download the newest version of the application from the download links you have received in the email you have received after the purchasing.

Yes, students and academic institutions get 30% discount on our yearly PRO license. Just send us a copy of your student ID or contact us from your university email and we will provide you a discount code. The discount code can be applied only for the single payment and not for the subscription.

Please use our shopping cart functionality. Here you can adjust the number of licenses you want to purchase dynamically.

You can always send us an email described your suggestion, but also feel free to share your ideas for the product on the public Trello board.

If you have a complaint please call our customer services number on +49 89 41156911 (Monday-Thursday 8am-5pm & Friday 8am-4pm CET excluding Bank Holidays), or email contactus@tagspaces.org and we will get back to you as soon as possible to resolve the issue.
Please see below a link to the European Commission’s Online Dispute Resolution Platform https://ec.europa.eu/consumers/odr/